Tag: content planning

BOOK: “Getting Started: Planning Your Website Content”

Posted by Kishau Rogers - November 1, 2010 - Books, Web Development Content Planning Guide by Websmith Group

Thanks for following the Websmith Group Blog & Social Media Pages!  We’d like to offer you a free copy of the first revision of “Getting Started: Planning Your Website Content.” The goal for the workbook is to provide a strategic method for planning your web content. In the guide, we focus on: How to align [...]

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Content Review Workshop – Creating Unique and Compelling Website Content

Posted by Kishau Rogers - August 28, 2009 - Business, Web Development, Workshops iStock_000003892069Small

Day 5: Tips for Developing Unique and Compelling Website Content In developing content for your website, it is not only important that you consider what information to communicate, but how to communicate that information. Writing unique website content that compels a visitor to take action can take some effort (unless that’s your gift). To ensure [...]

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Content Review Workshop – Defining your online customer service standards

Posted by Kishau Rogers - August 27, 2009 - Business, Web Development, Workshops iStock_000014694549Small

Day 4: Serving customers is a required activity for everyone in business. There are certainly differences in the method for providing service to online vs. offline customers, however you should provide customer service in a consistent and predictable manner for all customers. Here are a few tips for defining and supporting your customer service standards in your website content.

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Content Review Workshop – Using Content to Create Trust & Build Confidence

Posted by Kishau Rogers - August 26, 2009 - Business, Web Development, Workshops Nice to meet you

Day 3: Using Content to Create Trust & Build Confidence When a new visitor visits your website there are many questions that they need answered as quickly as possible. It doesn’t take much for a visitor to decide that doing business with your organization poses too great of a risk. This is particularly true if [...]

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Content Review Workshop – Customer Focused Content Planning

Posted by Kishau Rogers - August 25, 2009 - Business, Web Development, Workshops iStock_000011847540Small

Day 2: Developing a Customer Focused Content Plan Taking inventory of your existing content is the first step toward ensuring that your website content provides value to your target audience and is effective in meeting your business goals. Once you’ve documented the content current available, the next step is to (re)define and evaluate your target [...]

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