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Are you using your customer data effectively?
A study performed by UC San Diego researchers estimates that in 2008 approximately 9.57 zettabytes of data was transmitted around the world. Everyone is collecting data. Many businesses are offering reward cards, coupons, premium memberships and other discounts in exchange for collecting customer data. You can barely perform a simple task like purchasing milk without [...]
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5 Reasons Cloud Computing Could Benefit Your Business: Redefining Your Data Management Strategy
Before jumping into the cloud computing arena, it is important that you understand how the service can benefit your business and fit into your existing environment. A good solution should provide you with the ability to easily manage your files, reduce your maintenance time and costs and quickly adapt and scale as your business changes, without sacrificing security.
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5 Criteria for Using Third Party Apps and Plugins … for Business
There are many third party tools, applications, and plugins available that will allow you to enhance your web application or improve your website usability. It is tempting to select the most popular free tool available because of the number of existing users and largely due to the fact that it’s free. However, you should take [...]
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Offering Effective Online User Support: What types of assistance should you offer your web users?
Have you ever required additional assistance while online, only to learn that the company has provided no phone number or timely method of support? Or perhaps there aren’t any help files or knowledge bases available? Ineffective user assistance can frustrate your customers and create a negative customer experience. Therefore it is important to spend some time ensuring that you’ve offered effective user assistance. Provided are the types of online user support that you may consider:
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Your Web Project: 8 Ideas to Generate Buzz BEFORE Your Launch Date
Your web project development is completed! You are visualizing the thousands upon thousands of new customers and clients that will sign up upon realizing that your launch date has arrived. However, you may realize quickly that marketing your new web application or website is an entirely different animal from implementing it. If you [...]
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